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Solving the same problems over and over?

Operations designed for growth.

We help growing service businesses design and embed the operational systems that stop the same problems from coming back.

When Your Business Outgrows How It Operates

When growth starts feeling heavier than it should.

From the outside the business looks like it's working. From the inside it feels like a different story.

Somewhere along the way leading it started feeling like managing it. Every decision comes back to the founder. Every problem needs their attention.

The work is getting done. But only because they're holding it all together.

When the structure finally catches up.

The business starts running differently. Not just more smoothly. Differently.

Leaders focus on what actually moves the business forward instead of what's urgent today.

Teams know what they're responsible for and how success is measured.

Work moves with intention rather than reaction.

The founder gets their role back. And the business gets the leadership it was always capable of having.

About SOLVED COLLECTIVE

We work with founders and leadership teams of growing service businesses ready to redesign how their business runs.

Lindsay Sheldrake, founder of SOLVED Collective, supporting a business leader through operational clarity
Everbrave — SOLVED Collective client
The Ally Co. — SOLVED Collective client
Media One Creative — SOLVED Collective client
Intellidig — SOLVED Collective client
Phase One Design — SOLVED Collective client
Level 52 — SOLVED Collective client
Calgary Wild FC — SOLVED Collective client
Untitled design (22).png
Bliss Home Designs — SOLVED Collective client
Lighthouse Custom Homes — SOLVED Collective client
Run YYC — SOLVED Collective client
Circle Consulting — SOLVED Collective client

How We support You

Our services are designed to meet you where you are and adapt as your business grows.

Leader reviewing operational assessment findings with SOLVED Collective

Operational Assessment

We take a clear-eyed look at how your business is actually operating, examining workflows, capacity, decision-making, and systems to find where friction is building and what needs attention first.

Business team working through operations design and implementation with SOLVED Collective

Operations Design & Implementation

We design and embed the workflows, processes, and tools that give your business a strong operational foundation. Work becomes more consistent, decisions become clearer, and execution stops depending on constant oversight.

Fractional operations leader embedded alongside a growing business leadership team

Fractional Operations Leadership

We provide senior-level operational leadership without the need for a full-time hire, bringing clarity to decisions, structure to execution, and rhythm to how the business runs.

Operations leader receiving coaching and development support from SOLVED Collective

Operations Leadership Coaching

We work directly with your existing operations leader to build the confidence, structure, and capability the role requires as the business grows.

Leadership team in a focused working session designing clarity and structure for business growth
Facilitated workshop helping teams map operations and identify friction points

Real Results from Real Leaders

“Working with Lindsay was one of the best investments I didn’t know I needed. I wasn’t out looking for change — I was just focused on delivering for our clients. But Lindsay stepped in, understood our operations inside and out, and identified a critical inefficiency in our workflow that had been dragging us down for years. She didn’t just find the problem — she solved it.”

— Wendy Kerkhoff, President, Intellidig

What founders and leadership teams say

"Our team was facing a critical moment on a complex project, and I reached out to Lindsay for support. She jumped in immediately and helped us unpack what was really going on — from gaps in the original scope to how we were tracking progress and managing expectations. That one conversation sparked a much bigger shift. We started rethinking our internal roles, how we support our team, and where we needed to level up on our project delivery."

— Brianne Hamilton, Partner, Everbrave Branding Group

Real Results from Real Leaders

"Lindsay doesn’t just show up to solve problems — she becomes a true partner in progress. With her guidance, we identified blind spots, found opportunities for operational improvement, and reconnected with what it means to grow with intention. If you’re even considering working with her, don’t hesitate — she will change the way you operate."

 

— Caleigh Webb, Director of Operations and Service Delivery, The Ally Co.

Leadership team joining hands representing collaborative partnership with SOLVED Collective

Start with clarity

Most engagements begin with a conversation. Book a discovery call and we'll look at where your business is, what's creating friction, and what would help most.

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Based in Calgary, Alberta and working across Canada, SOLVED Collective helps founder-led service businesses design the operational systems that stop the same problems from coming back.

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